Records are information created, received, and maintained as evidence in pursuance of legal obligations or in the transaction of business. Records are a valuable source of information and an important business asset. A systematic approach to managing these records is essential to protect and preserve them as evidence of actions.
When a record management system is in place, you ensure that you have:
Information about business activities.
Proof of business decisions.
Accountability to convince customers.
An effective system can provide continuous and ready access to all relevant records in the minimum possible time.